We strive for customer satisfaction, but due to the nature of our business, certain restrictions apply.

Cancellations

1. Orders once placed cannot be cancelled after processing begins.
2. If you need to cancel, please contact us immediately after placing the order.

Refunds

1. Refunds are not provided for issues related to color or size. Please check product details before purchasing.
2. In case of damage or defect, an unboxing video is mandatory for any refund or exchange request.

Eligibility for Refund

1. Products with proven transit damage (via unboxing video)
2. Incorrect item sent

Refund Timeline

Refunds, once approved, will be processed within 7–10 business days via the original payment method.

Contact us directly on WhatsApp with your order number and unboxing video for any complaints.